Services

Client Services

ResQ Pet Identification System

How would you find a lost pet if it its tag becomes lost or unreadable, or if you are traveling?

Getting lost is the number one cause of pet death. Studies have shown that more than 10 million pets get lost each year and about 90 percent would not be returned to their owner unless they have some form of permanent lost pet identification.

Microchipping
This is why Highland uses microchips as a standard of care for all of our feline and canine patients. With a microchip, your pet can be identified quickly and easily by animal control officers, shelters or at veterinary hospitals. Microchips are safe, unalterable and permanent identification for pets.

Highland uses the resQ microchip system. This system comes with a number of valuable benefits for you: customer service seven days per week, 24 hours per day; and worldwide coverage since HomeAgain's microchips can be read by any International Organization for Standardization (ISO) compliant scanner in the world.The resQ™ pet identification system is a safe and convenient ISO-compliant microchip system designed to help reunite lost pets with their owners. ResQ was the first ISO-compliant microchip system for companion animals available in the United States. It utilizes technology recommended by most major pet welfare organizations including the American Veterinary Medical Association. For more information, please visit the ResQ website.

» Learn more: ResQ Website

Pharmacy and prescription refill

To expedite the treatment of a sick pet and for the convenience of our clients, Highland Animal Hospital stocks a wide variety of veterinary pharmaceuticals. We realize how valuable your time is therefore we offer online prescription refill requests as well as a pharmacy request message line.

To phone in a refill request, call (781) 433-0467 and ask for the pharmacy refill line. The pharmacy message line is checked daily, Monday through Friday at 1 p.m. and if your veterinarian authorizes your prescription, it will be available for pick-up after 3 p.m. of the same day.

» Online Prescription Refill Request

Prescription diets

The treatment of many conditions often requires the feeding of specialized veterinary diets. We carry a variety of Hills Science Diet, Eukanuba, Waltham and Purina prescription foods.

Travel Certification

Requirements for pets traveling within and outside the U.S. have become more stringent often requiring a health certificate and a current rabies vaccination at a minimum.

Many countries also require microchip identification and the completion of a health certificate by a U.S. Department of Agriculture (USDA)–accredited veterinarian.

Still others require blood testing for rabies antibodies several months in advance. If you plan travel with your pet, please let us know as soon as possible so that we can help you with the proper planning.

» Learn more: General travel policies (USDA), travel to the UK

Referrals

We are fortunate to have many veterinary specialists available to us in the Boston metropolitan area. If a second opinion is beneficial for your pet we will gladly recommend a specialist at one of the surrounding referral hospitals.