Highland Animal Hospital

Meet Our Team

Our veterinary staff and supporting team members all have one thing in common—a love and passion for high-quality animal care. Discover the individuals who make up the Highland Animal Hospital family and what each one brings to being the best veterinary clinic in Needham.

Jeffrey Hugh Giles

VMD & Co-Owner

Dr. Jeffrey Giles grew up in New Jersey with both a cat and a dog. When his dog was hit by a car, young Jeffrey was at the veterinary hospital as his friend was treated and saved. This experience was very powerful and sparked an interest in becoming a veterinarian. Dr. Giles expresses, “Observing the human-animal bond always warms my heart as I watch people care for and comfort their pets.”

Dr. Giles received his bachelor’s degree in biology from Swathmore College in 1985, and started working in the veterinary field the same year. In 1992, Dr. Giles earned his Veterinariae Medicinae Doctoris degree from the University of Pennsylvania School of Veterinary Medicine. He then completed a one-year internship at the MSPCA in Springfield, Massachusetts. Dr. Giles co-founded Highland Animal Hospital in 1995. His professional interests include exotic pet care, geriatric medicine, ophthalmology, and cold laser therapy. He is a member of the American Veterinary Medical Association and the Massachusetts Veterinary Medical Association.

At home, Dr. Giles enjoys the company of his two young and energetic golden retrievers. He also likes to ski, garden, cook, and walk his furry friends.

Sue Floyd

VMD

Originally from Oneida, New York, Dr. Sue Floyd brings with her a great passion for all animals. She received her bachelor’s degree in biology from Washington University in 1987 and earned her Veterinariae Medicinae Doctoris degree from the University of Pennsylvania School of Veterinary Medicine in 1992. The following year, Dr. Floyd completed a post-graduate internship in small animal medicine and surgery.

Dr. Floyd joined the team at Highland Animal Hospital in 2010. Previously, she spent six years in Connecticut in a feline practice, as well as nine years in small animal practice on the South Shore of Boston. Dr. Floyd is a member of the American Veterinary Medical Association, the Massachusetts Veterinary Medical Association, the German Shepherd Dog Club of America, the Collie Club of America, and the Collie Health Foundation.

Outside of the practice, Dr. Floyd enjoys gardening, junk food, and spending time with her spouse. She also shares a home with three smooth collies, Orla, Izzy, and Glinda, and one German Shepherd, Haldor. Participating in various dog sports with her canine companions is one of Dr. Floyd’s favorite hobbies.

Reilly K. Mahoney

DVM

Growing up in Simsbury, Connecticut, Dr. Reilly Mahoney gained early experience with animals by working on a dairy farm during her summers. She also frequently visited her grandparents’ home on Cape Cod and recalls always wanting to be a veterinarian.

Dr. Mahoney earned her bachelor’s degree in biology from Fairfield University in 1996 and then went on to earn her Doctorate of Veterinary Medicine degree from the University of Wisconsin School of Veterinary Medicine in 2003. After graduation, she returned to Connecticut to begin her career at a small animal practice. In 2008, Dr. Mahoney relocated to Massachusetts to be closer to family, and joined the team at Highland Animal Hospital shortly after. She is a member of the American Veterinary Medical Association and the Massachusetts Veterinary Medical Association.

In her spare time, Dr. Mahoney enjoys hiking, traveling, and spending time with her feline friend, Kernal Mustard.

Erin Scott

DVM

Being presented with unique challenges on a daily basis is one of the reasons Dr. Erin Scott finds her career choice so rewarding. She grew up in Coventry, Rhode Island and spent a great deal of her free time as a child riding and being around horses. She credits her grandfather as being the person who most inspired her to become the veterinarian she is today. “Being part of a constantly evolving field and being able to experience different challenges every day makes my job very satisfying,” she says.

Dr. Scott started working in veterinary hospitals at the age of 16. She earned her bachelor’s degree in animal science from the University of New Hampshire in 2003. She then went on to earn her Doctorate of Veterinary Medicine degree from Tufts University Cummings School of Veterinary Medicine in 2007. In January 2012, Dr. Scott joined the clinical team at Highland Animal Hospital. She has professional interests in ophthalmology and pain management and is a member of the American Veterinary Medical Association.

A few of Dr. Scott’s favorite things include horseback riding and dressage, the movie Sixteen Candles, and anything chocolate. Most of all, Dr. Scott enjoys spending quality time with her family, friends, and Havanese companion, Gordon, who can give high fives!

Noelle Litra

DVM

Dr. Noelle Litra grew up in Red Hook, New York, after moving from Queens at the age of six. As her family enjoyed the space to spread out in upstate New York, one of the biggest benefits Dr. Litra recalls was this gave them the opportunity to get their first dog, Comet, a Labrador mixed breed. Her love for her pets, and in particular cats, inspired Dr. Litra to become the energetic and outstanding veterinarian she is today.

Dr. Litra attended the Cummings School of Veterinary Medicine at Tufts University, completing her degree in 2015. She has professional interests in dentistry and chronic pain management, particularly in felines. Prior to becoming a veterinarian, Dr. Litra spent six months in South Africa working with Great White Sharks for research purposes and the adrenaline rush of cage-diving. She also participated in volunteer work with small animals and zoological medicine.

Dr. Litra describes her adored one-eyed cat Harvey as “the love of her life.” She and Harvey met while she was in veterinary school.  She helped to treat him after he was hit by a car, which unfortunately resulted in the loss of his eye.  No pun intended, but it was love at first sight.  Dr. Litra also enjoys running, crafting, and horseback riding.

Join the Highland Animal Hospital Family Today!

Located directly across from St. Marys Cemetery and just a quarter mile from John Eliot Elementary School.

Phone: 781.433.0467

Email: info@highlandanimalhospitalma.com

  • Monday: 8:00 AM - 7:00 PM
  • Tuesday: 8:00 AM - 7:00 PM
  • Wednesday: 8:00 AM - 7:00 PM
  • Thursday: 8:00 AM - 7:00 PM
  • Friday: 8:00 AM - 7:00 PM
  • Saturday: 8:00 AM - 2:00 PM
  • Sunday: Closed