Loving Care for Pets in Boarding
Need to travel without your pet? We understand you want to leave them in the most capable hands to receive the care and attention they deserve!
Our Boarding Services
The Highland Inn is your pet’s private getaway. To complement the clinical excellence provided at our facility, we’re proud to offer a top-quality boarding facility for dogs and cats.
We offer separate facilities for our canine and feline guests. Please call 781-433-0467 to make your pet’s reservation, or fill out our boarding request form online. All first-time canine boarders are required to complete an evaluation visit prior to their initial stay.
Boarding Hours
- Monday: 8 AM–6:30 PM
- Tuesday: 8 AM–6:30 PM
- Wednesday: 8 AM–6:30 PM
- Thursday: 8 AM–6:30 PM
- Friday: 8 AM–6:30 PM
- Saturday: 8 AM–12:30 PM
- Sunday – Pick-ups Only: 10am-4pm, with an “after hours” pick up fee outside of these hours.
Canine Accommodations
We offer a variety of lodging options including indoor suites, runs, or condos. In addition, guests staying in a luxury suite enjoy roomier accommodations with plenty of natural light, five suites per room and glass front runs! Music is also played in every room.
Dogs go outside to run and play three times a day. Our outdoor area is secure, fully fenced, and your pet will always be well supervised by our staff. Play sessions can be individual or in groups.
Please understand our boarding staff may decline your request for accommodations if they are deemed too small for your pet. This is for your pet’s safety and comfort.
Feline Accommodations
We’re sensitive to the needs of our feline guests, which is why we provide a quiet and calm boarding area separate from canine accommodations. Most of our kitty condos have a clear Plexiglas back that grants our guests a view of either the ongoings of the reception area or the outdoors. Every guest will be provided exercise, as they will be able to spend time enjoying our “kitty jungle gym” and music will be played for their listening pleasure.
Vaccine Requirements
For the safety of all boarders, the following vaccines are required prior to boarding at the Highland Inn:
- Dogs: Rabies, Distemper, Parvovirus, Bordetella (Kennel Cough), Influenza, Fecal exam negative for parasites
- Cats: Rabies, Distemper, Fecal exam negative for parasites
All of your pet’s vaccines must be up to date. If your pet is not a client of Highland Animal Hospital, written proof must be provided before or at the time of arrival. If a pet is not current on vaccines upon registration, we will perform an exam and administer required vaccine. We ask for your understanding, as this is for the safety of all pets boarding with us.
Check-Out Procedure
In order to give our kennel staff the sufficient time to clean your pet’s quarters prior to the arrival of the next guest, checkout time is no later than 1PM. Pets are picked up after 1PM will be charged for an extra day.
Sunday checkout is available, but arrangements must be made with our boarding staff prior to the pickup.
Sunday hours for pick-ups only will be: 10am-4pm, with an “after hours” pick up fee outside of these hours.
Our facility will be locked, so please call the posted phone number.
Cancelling Your Reservation
There is a high demand for boarding at our facility. For this reason, a credit card is required to hold your pet’s reservation. Cancel your pet’s reservation free of charge with at least two weeks’ advance notice. For all reservations cancelled with less than two weeks’ notice of the pet’s scheduled stay, 50 percent of the original reservation fee will be charged. Non Highland Animal Hospital clients will put a $50 deposit down at the time of booking that will be applied to your pet's stay. If booking is cancelled within 7 days of your reservation, your deposit is nonrefundable
Pet Restraint for Safety
For the safety of all clients, pets, and staff members at our facility, all pets must arrive properly restrained. We require all dogs arrive leashed, cats arrive in carriers.